Privacy Policy

1. Information We Collect

We collect the following information when you purchase or use CareerIQ:

Information you provide directly:

• Full name and email address
• WhatsApp/phone number
• LinkedIn profile URL
• Target job title and industry
• Resume (PDF upload)
• Job descriptions you submit for analysis
• Country of residence
• Payment information (processed securely by Razorpay or Stripe — we do not store card details)

Information collected automatically:

• IP address and browser type
• Pages visited and time spent on our website
• Device type (mobile/desktop)
• Referral source

2. How We Use Your Information

We use your information solely to:

• Generate your personalized Hiring Confidence Report
• Deliver your report via email and WhatsApp notification
• Process your payment securely
• Respond to your support queries
• Improve our analysis and report quality
• Send important service-related communications

We do NOT use your information to:

• Sell or rent your data to third parties
• Send unsolicited marketing emails without your consent
• Share your resume or career data with any employer or recruiter
• Use your LinkedIn profile data for any purpose other than report generation

3. Data Storage and Security

Your data is stored securely on Supabase (a SOC 2 compliant cloud database). Resume files are stored on encrypted cloud storage (AWS S3 or Supabase Storage). We implement industry-standard security measures including SSL encryption for all data transmission.

We retain your data for a maximum of 12 months from the date of purchase, after which it is permanently deleted unless you request earlier deletion.

4. Third-Party Services

We use the following third-party services to operate CareerIQ:

• Razorpay — Payment processing (India)
• Stripe — Payment processing (International)
• Resend — Email delivery
• Supabase — Database and file storage
• Anthropic Claude API — AI-powered report generation

Each of these services has their own privacy policies and security standards. We only share the minimum data required for each service to function.

5. Your Rights

You have the right to:

• Request a copy of the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data (subject to legal retention requirements)
• Withdraw consent for marketing communications at any time

To exercise any of these rights, email us at: hello@careeriq.app

6. Cookies

Our website uses essential cookies to function properly (session management, security). We do not use advertising or tracking cookies. You can disable cookies in your browser settings, though this may affect website functionality.

7. Children's Privacy

CareerIQ is intended for working professionals and is not directed at individuals under 18 years of age. We do not knowingly collect data from minors.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the updated policy on this page with a revised "Last Updated" date. Continued use of our services after changes constitutes acceptance of the updated policy.

9. Contact Us

For any privacy-related questions or concerns:

CareerIQ by Aykaa
Email: hello@careeriq.app
Website: careeriq.app